Subscriptions FAQs
Everything you've ever wanted to know about our Subscribe to Save service.
Click or tap a question to reveal the answer.
What is your subscription service?
We give you 10% off your order when you set up a subscription. Your chosen products are automatically delivered to you at the frequency you choose, so you never need to remember to reorder.
How often will my products be sent?
You can choose a delivery frequency from every 1 to 6 months, depending on your needs.
How do I set up a subscription?
On a product page, select “Subscribe to save”, choose your delivery frequency, and add the product to your cart. The 10% subscription saving will be applied automatically.
How do I manage my subscription?
Use the person icon at the top of the website to sign in to your account. From there you can manage your subscriptions, including upcoming orders and delivery details.
Will I receive any reminders?
We’ll email you 5 days before your order is processed. You can make changes up until the day before your next order.
When will I be charged?
You’ll be charged at the selected interval, based on the date of your original subscription order.
Can I cancel my subscription at any time?
Yes. You can pause, cancel, or change the frequency of your subscription at any time up until the day before your next order.
Is there anything else I should know?
Please review our Terms of Service before starting a subscription. Subscription availability and delivery options are subject to the information shown at checkout.